How To Send An Offer To A Buyer On eBay

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Do you know that you can send offers to buyers on eBay to amplify your earnings as a seller? Yes – you can increase sales by using this unique feature!

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But the truth is that most sellers don’t know that this feature is available to them, and even if they know, they’re not aware of how to use it effectively.

If you’re one of them, then you’re in good luck – because this post will take you through how you can send an offer to a buyer on eBay.

Therefore, without further ado – let’s dive into it!

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What is “Offers to Buyers” on eBay?

Offers to Buyers is a unique feature on eBay that enables sellers to send an offer to buyers who have shown interest in their products.

As a seller, a buyer can add your product to his or her watchlist but hesitate to complete the purchase – therefore, eBay introduced this feature to do a follow-up. With this feature, you’re able to start negotiations straightaway.

However, sending an offer to a buyer usually means you reducing the price of your product or offering a better deal to lure in the buyer.

How do you Send Offers to Buyers on eBay?

Now that you have understood what sending an offer is all about, let’s have a look at how you can send this offer to a buyer. This is a seamless process that can be completed within a few minutes. Follow these steps:

When you’re in the Seller Hub, go to Listings and click on Active Listings.
Click on Send Offers-eligible.
From the drop-down, you can see all your eligible items. Browse through, and select those you want to send offers for.
Now, enter your discount in the percentage off space provided. For instance, entering 5% will reduce the price of your items by 5 percent.
You can also send a short message to the buyers using the message space provided below the percentage off.
Also, allow counteroffers.

If you don’t know the function of counteroffers – this gives the buyer a 48-hour window to make the transaction. So it simply helps to increase the conversion rate. The counteroffer is similar to Best Offers on eBay since they both expire after 48 hours.

You can watch this video to give you a visual representation of how to send an offer to a buyer on eBay.

Are all items eligible for sending Offers to Buyers?

No – not all items or listings are eligible for you to send offers to buyers. Eligible listings are those that have been watched by buyers and those that have been in a buyer’s cart for more than 5 days. You can find out eligible listings when you go to the Seller Hub and click on Active Listings.

Importance of Sending an Offer to a Buyer

Being able to send an offer to a buyer will impact your business in a positive way on eBay. Here are some of the benefits of using the offers to buyers tool:

It amplifies conversion: Because sending an offer gives a discount to buyers, buyers who have already added your items to their cart will complete the transaction immediately when they see that the price has been reduced.
Time is saved: You’re able to save time for other important things since offer you’re able to send offers automatically to all interested buyers.
It promotes recurring purchases: If buyers who already showed interest in your items get a discount on top of that – this will likely convert them into loyal customers.

Frequently Asked Questions

Here are answers to some of the questions you may have about how to send an offer to a buyer on eBay:

1. What is the difference between Offers to Buyers and Best Offers?

Offers to Buyers and Best Offers are both there to increase conversion but the difference is that the Best Offer is activated by you – the seller, when listing your items. This enables buyers to send you their offers. On the other hand, Offer to Buyers is a tool available to you – the seller, that enables you to send offers to all buyers who have watched or shown interest in your listed items.

2. Why can’t I send an offer to a watcher on eBay?

It’s because your listed items are not in the “fixed price” or “buy it now” category. If your items are listed with a fixed price, you will be able to send an offer to a watcher. In addition, when a buyer watches your item or adds it to a cart, you can’t send an offer until a minimum of 5 days.

3. What is the difference between a bid and an offer on eBay?

On eBay, making a bid means you’re participating in an auction to buy an item for a lower price but making an offer means you’re stating how much you’re willing to pay for an item, and with this, the seller can either accept or reject your offer.

Manuelo

Manuelo is an entrepreneur and a personal finance nerd. He is the founder of Dollars And Freedom. An expert in side hustles, online gigs, and everything about making money. His works have been featured on major financial publications, like Business Insider, GoBankingRates, Investopedia, Entrepreneur, and more. When he’s not busy with his blog or writing for others, you’ll catch him hanging out with loved ones or reading books on stoicism and self-development.

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